Transform Your Hiring with AI-Powered Interviews

Effective Date: June 17, 2025

This Privacy Policy describes how Squrrel ("we," "us," or "our") collects, uses, and shares your information when you use our website and services (collectively, the "Services"). We are committed to protecting your privacy and ensuring a safe and secure experience.

1. Information We Collect

We collect information to provide and improve our Services. This includes:

• Personal Information: When you register, log in, or use our Services, we may collect personal details such as your name, email address, contact information, and profile details.
• Usage Data: We automatically collect information about how you access and use the Services, including your IP address, device information, browser type, pages visited, and the duration of your visits.
• Content You Generate: For both individual and business users, we collect and store the content generated through the Services, such as chatbot interview responses, your answers, feedback, and any other data you input or create.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Services and hold certain information. These are used for functionality, analytics, and to remember your preferences.

2. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide, operate, and maintain our Services.
• Personalize your experience and deliver tailored content (e.g., role-specific chatbot interview questions, hiring insights).
• Process transactions and manage subscriptions.
• Communicate with you, including sending updates, promotional materials, and support messages.
• Improve our AI models and the overall quality of our Services through analysis of anonymized and aggregated data.
• Monitor and analyze usage and trends to enhance the functionality and features of our platform.
• Detect, prevent, and address technical issues or fraudulent activities.
• Comply with legal obligations.

3. Sharing Your Information

We may share your information in the following situations:

• Service Providers: We engage third-party companies and individuals to facilitate our Services (e.g., payment processing, hosting, analytics). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Payment Processing: Our payment processing is handled by a secure third-party provider (e.g., Stripe). We do not store your credit card details on our servers.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.
• Aggregated or Anonymized Data: We may share aggregated or anonymized data, which cannot reasonably be used to identify you, with third parties for research, marketing, analytics, or other business purposes.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Object to or restrict the processing of your personal information.
• Withdraw consent where processing is based on consent.
• Receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us at squrrel@180gig.com.

6. Children's Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: squrrel@180gig.com

Effective Date: June 17, 2025

Welcome to Squrrel! These Terms of Service ("Terms") govern your access to and use of Squrrel's website and services (collectively, the "Services"), whether you are an individual preparing for an interview or a business streamlining your hiring process with AI chatbot interviews. By accessing or using the Services, you agree to be bound by these Terms.

1. Eligibility

Our Services are intended for users who are at least 18 years old. By using the Services, you represent and warrant that you are at least 18 years of age.

2. Account Registration and Security

• You may need to register for an account to access certain features of the Services. You agree to provide accurate, current, and complete information during the registration process.
• You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.
• You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

3. Permitted Use and Restrictions

• Individual Users: You are granted a non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial interview preparation purposes.
• Business Users: You are granted a non-exclusive, non-transferable, revocable license to access and use the Services for your internal business hiring and recruitment processes.
• Prohibited Activities: You agree not to:
  • Use the Services for any unlawful purpose or in any way that violates these Terms.
  • Engage in spamming, phishing, or any other unauthorized data scraping or collection.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Copy, modify, distribute, sell, or lease any part of our Services, including our content, tools, and intellectual property, without our express written permission.
  • Introduce viruses, malware, or any other harmful code.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Misrepresent your identity or affiliation.

4. Subscriptions and Payments

• We offer both free and paid subscription plans, which may vary in features and usage limits. Specific pricing and features for each plan are detailed on our website.
• Individual Users: Our "Get Started for Free" option offers limited features. Premium access provides advanced features.
• Business Users: We offer "5 Free Chatbot Interview Invitations when you sign up" and charge "£9.99 per Invitation afterward."
• Billing: Subscriptions are billed through a third-party payment processor (e.g., Stripe) in accordance with the terms and conditions of that processor. You agree to provide accurate and complete payment information.
• Refunds: All fees are generally non-refundable, except where legally mandated.
• Price Changes: We reserve the right to adjust pricing for our Services. We will provide you with advance notice of any price changes, and your continued use of the Services after such notification constitutes your agreement to the new rates.

5. Intellectual Property

All content, features, and functionality on the Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of Squrrel or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws. You retain ownership of any content you create or submit through the Services. However, by submitting content, you grant Squrrel a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in connection with the Services.

6. Fair Usage Policy

To ensure optimal service quality for all users, premium plans may be subject to a fair usage policy, which may cap interactions (e.g., 20 chatbot interviews per month for individual users or a reasonable number of invitations for businesses beyond the initial free ones, as determined by Squrrel in its sole discretion). Exceeding these limits may result in reduced service quality, temporary suspension, or an offer to upgrade your plan.

7. Disclaimers

The Services are provided on an "AS IS" and "AS AVAILABLE" basis. Squrrel makes no warranties, express or implied, regarding the accuracy, reliability, completeness, or suitability of the Services for any particular purpose. While our AI aims to provide helpful insights and preparation, we do not guarantee employment, successful interviews, or perfect hiring decisions. Users are advised to verify content and exercise their own judgment before relying on it for critical decisions.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Squrrel shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Services; (b) any conduct or content of any third party on the Services; (c) any content obtained from the Services; and (d) unauthorized access, use, or alteration of your transmissions or content.

9. Termination

We may suspend or terminate your access to the Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Services after those revisions become effective, you agree to be bound by the revised terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Email: squrrel@180gig.com